Warranty & Remake Policy

Every unit dispatched by Calvora passes an 11-point written acceptance check. We warrant our work against:

• Fabrication defects (cracks, voids, sintering failures).
• Significant shade deviation from the prescribed shade.
• Marginal fit issues where the scan/impression was adequate.

We will remake a unit at no charge if:

• The defect is reported within 7 days of delivery.
• The unit is returned to our lab (courier cost borne by clinic).
• The original scan/impression was of adequate quality.
• The unit has not been seated, adjusted, or cemented.

• Remakes due to inadequate scan quality or unclear prescription.
• Shade variation within one VITA shade tab.
• Patient preference changes after fabrication.
• Breakage after delivery or seating.
• Implant component fit issues where the analog was not provided.

Calvora Zir (standard)

1 year

Calvora Pro

2 years

Calvora Max

2 years

Calvora Glass (E.max)

1 year

Calvora Ti (implant)

2 years

Calvora Metal (PFM)

1 year

Calvora PMMA (provisional)

90 days

Calvora Print (guides/models)

No warranty — used intraoperatively

Calvora Flex

1 year

Log into your Calvora portal → open the case → click “Request remake”. Our team will review within 24 hours.