Legal
Privacy Policy
Last updated 25 August 2026
Effective date: 25 August 2026. This policy is compliant with India’s Digital Personal Data Protection Act, 2023.
DATA WE COLLECT
- Dentist/clinic: name, registration number, clinic name, address, phone, email.
- Patient data: name, age, sex, tooth data (FDI), shade prescription — collected only as required to fabricate the prescribed restoration.
- Usage data: login timestamps, case activity, payment records.
- Technical data: IP address, browser type, device information (via cookies).
HOW WE USE YOUR DATA
- To fabricate dental prosthetics per your prescription.
- To communicate case status, billing, and service updates.
- To comply with legal obligations.
- We do not sell or share your data with third parties for marketing.
PATIENT DATA
Patient data is processed solely for dental lab fabrication purposes. Patient names and clinical details are not used for any purpose beyond the specific case for which they were submitted.
We rely on the prescribing dentist’s consent obtained from the patient.
DATA RETENTION
- Case records
- 7 years (regulatory requirement)
- Payment records
- 8 years (GST compliance)
- Inactive accounts
- Data deleted after 3 years of inactivity
DATA SECURITY
Data is stored on Supabase (AWS ap-south-1, Mumbai).
We use TLS encryption in transit and AES-256 at rest.
Access is role-restricted — only authorised staff can access patient-level data.
YOUR RIGHTS (DPDP ACT 2023)
You have the right to: access your data, correct inaccurate data, withdraw consent, and raise a grievance. Contact calvoradental@gmail.com.
COOKIES
See our Cookie Policy.
CONTACT
- Data Grievance Officer
- Ashish Dighade
- calvoradental@gmail.com
- Address
- Shop No 122, First Floor, W Biz, Wakad, Pune, Maharashtra 411057
This policy was last reviewed by our team on 25 August 2026. We recommend consulting a qualified legal professional for advice specific to your situation.